I’m an independent field engineer based in Mumbai with 25+ years of hands-on experience in enterprise hardware deployment, break-fix, and infrastructure support. Available for onsite assignments across Mumbai within 2 hours. Pan-India with return airfare.
How a Dispatch Works
Work order or ticket arrives via email. Acknowledged within 30 minutes.
Datacenter or site access confirmed. Travel and arrival time communicated.
Hardware replaced, deployed, or diagnosed per work order scope. Updates provided in real time.
Before and after photos taken. Serial numbers captured and confirmed against work order.
Signed service report delivered within 24 hours. Includes timeline, actions taken, and serial records.
If scope changes onsite, escalated immediately. No surprises after the fact.
Verified partner history
Comtech Services Inc., USA — Approved Field Vendor, 2013–2016
Deployment and replacement of Fortinet and Riverbed appliances across India.
Signed Field Service Report
Source Support Services Inc., USA — Onsite Work Order Partner, 2013–2017
Troubleshooting and replacement of Infinidat, SGI, and SuperMicro servers at enterprise data centres including NxtraData Mumbai.
Signed Work Order
Pyramid Computer GmbH, Germany — Certified Premium Partner, 2009
Field support and network appliance deployment.
Signed Certificate
Typical dispatch scenarios
- Failed firewall replacement — Fortinet, Juniper, Riverbed
- Dead switch or router — branch office or datacenter
- Blade or rack server hardware replacement
- Rack-and-stack for new deployments
- Drive enclosure removal or replacement
- ISP and last-mile coordination at site
- Remote hands for NOC-directed troubleshooting
Field work
Hardware experience
HP ProLiant · Dell PowerEdge · SuperMicro · Lenovo ThinkSystem · IBM x3100 · Fujitsu Primergy · Infinidat InfiniBox · SGI Rackable C2112 · Fortinet Fortigate · Riverbed Steelhead · Juniper SSG · Microsoft StoreSimple · Xyratex/Seagate OneStore · Nokia OLT
Selected field projects
2017 — Infinidat InfiniBox drive enclosure removal, NxtraData Mumbai
2015 — SuperMicro blade server replacement, Global Cloud Xchange, DAKC Mumbai
2015 — Microsoft StoreSimple Azure storage, Tata Internet Data Centre
2014 — Fortinet VPN appliance deployment, Atotech India, Gurgaon
2014 — Fortinet VPN appliance deployment, Bostik India, New Delhi
2014 — Riverbed Steelhead deployment, Brembo Brake India, Pune
2013 — Juniper network appliance deployment, Noble Group, Kolkata
Certifications
Curvature TSE — Trained Service Engineer (2020)
Infinidat InfiniBox System Support (2020)
F5 Networks Technical (2020)
SGI Rackable C2112 Field Support (2016)
Infinidat InfiniBox FRU Replacements (2016)
Xyratex StorSimple Certified Professional PC200 — Seagate (2014)
Google IT Automation with Python — Google (2022)
Coverage and response
| Mumbai onsite | Within 2 hours |
| Major Indian metros | Within 24 hours — return airfare on client account |
| Dispatch acknowledgement | Within 30 minutes |
| Closure report | Within 24 hours of job completion |
| Weekend and public holidays | Available |
| Communication | English — email, WhatsApp, phone |
Contact
arun@avservices.in · +91 92205 60056 · avservices.in