Linux Server Management for Jewellery Manufacturing Companies India

AV Services · avservices.in · Linux Infrastructure, Mumbai · Since 1999

When the ERP Goes Down, the Workshop Stops

Jewellery manufacturing runs on precision. Every gram accounted for, every job card tracked, every dispatch documented. The ERP handles all of it — gold stock, karigar wages, job orders, hallmarking records, GST invoices. And in most jewellery businesses across India, that ERP runs on a Linux server that nobody is actively managing.

The ERP vendor handles the application. The hardware vendor handled the setup 3 years ago. The Linux layer underneath — the OS, the storage, the backups, the security — nobody owns it. Until it fails.

AV Services owns that layer. Monthly retainer. Linux only. Since 1999.

What an unmanaged server costs a jewellery business

AR Gold, a jewellery manufacturer in Mumbai with 500-plus employees, accidentally formatted the Linux server running their ERP. Transactions, inventory, production records — gone. The backup had been running every night for months. It had never written anything. A permissions error on the destination folder had been silently failing the entire time.

Full data recovery, ERP restoration, multiple site visits. Resolved. The incident cost Rs.33,000 — underpriced for the work involved. The correct rate is Rs.75,000 to Rs.1,50,000. A monthly retainer at Rs.15,000 would have caught the permissions error on day one.

AR Gold is now on a retainer. The backup restore test runs every month.

What AV Services does for jewellery manufacturers

The scope is the Linux server layer — the OS, the storage, the network config, the backups, the security, the monitoring. Not the ERP application, not the workstations, not the CCTV network. Just the server. Managed properly, every month.

Monthly OS patching and security updates. An unpatched Linux server is an open door. Every month, known CVEs are patched, updates are tested, and the server stays current. Ransomware targeting Indian SMEs has been rising consistently since 2023. Jewellery businesses are high-value targets.

Backup verification, not just backup running. A backup job running is not the same as a backup working. Every month, a restore test confirms that the backup can actually recover your data. Most jewellery businesses have never done this.

Disk, memory, and process monitoring. Observium-based monitoring catches disk fill, memory pressure, and process failures before they take the ERP down. An alert at 85% disk utilisation is a 20-minute task. A full disk during peak dispatch season is a crisis.

Emergency response — onsite within 2 hours in Mumbai, within 24 hours anywhere in India. If the server goes down, Arun is on-site fast. Not a support ticket. Not a callback queue. A person, on-site, with the server.

Written monthly health report. Every month, a plain-language summary of what was done, what was found, and what needs attention. Readable by a business owner, not just an engineer.

Pricing

Essential — Rs.15,000/month. 1 server. Monthly patching, backup verification, monitoring, monthly health report.

Professional — Rs.30,000/month. Up to 3 servers. Bi-weekly cycles, full security hardening, incident response included, 24/7 priority support.

Business Critical — Rs.50,000/month. Up to 6 servers. Weekly cycles, dedicated response SLA, CVE monitoring, emergency patching, 24/7 including public holidays.

Initial audit — Rs.10,000 to Rs.25,000 depending on environment size. Waived with a 3-month commitment. Month-to-month after that. 30 days notice to exit.

27 years. One focus.

AV Services has managed Linux servers since 1999. Geeta Engineering Works in Thane has been a client for 14 years. The Netherlands Consulate General ran on AV Services infrastructure management for over 2 decades. Field engineering work for US and European companies — Comtech Services, Source Support Services, Pyramid Computer GmbH — verified by signed documents on file.

No Windows. No app development. No audiovisual. Linux infrastructure. That is the whole business.