AV Services · avservices.in · Linux Infrastructure, Mumbai · Since 1999
When the ERP Goes Down, the Factory Stops
Most manufacturing businesses in India run their ERP on a Linux server. SAP, Tally Prime Server, ERPNext, custom-built systems — the server underneath is almost always Linux. And in most factories, nobody is watching that server. The IT guy handles laptops and printers. The ERP vendor handles the application. The Linux layer in between? Nobody owns it.
That gap is where failures happen. A disk fills up silently. A cron job stops running. A backup runs every night but hasn’t actually written anything in 3 months. Then one morning the ERP won’t start, the shop floor can’t book production entries, dispatch can’t generate invoices, and you’re calling everyone trying to figure out what broke.
AV Services owns that gap. Monthly retainer. Linux only. Since 1999.
What “nobody watching the server” actually costs
A production stoppage from a server failure runs 4 to 12 hours on average before the right person is even identified, let alone on the problem. At Rs.5 to Rs.20 lakh per shift depending on your plant size, that’s not a server problem. That’s a business problem.
The AR Gold case is a useful reference. A jewellery manufacturer in Mumbai accidentally formatted the Linux server running their ERP. Full data recovery, ERP restoration, multiple site visits. Resolved. The cost of that incident was Rs.33,000 — which was underpriced. The correct rate for that recovery is Rs.75,000 to Rs.1,50,000. A monthly retainer at Rs.15,000 would have caught the disk condition 3 weeks earlier and prevented the incident entirely.
Prevention is cheaper than recovery. Every time.
What AV Services does for manufacturing companies
The scope is the Linux server layer — the OS, the storage, the network config, the backups, the security, the monitoring. Not the ERP application itself, not the network switches, not the workstations. Just the server. Managed properly, every month, by someone who has been doing this since 1999.
Monthly OS patching and security updates. Unpatched Linux servers are the single most common entry point for ransomware in Indian manufacturing. Every month, known CVEs are patched, updates are tested, and the server stays current.
Backup verification, not just backup running. The backup job running is not the same as the backup working. Every month, a restore test confirms that the backup can actually recover your data. Most businesses have never done this. The ones who find out their backup was broken during a recovery incident wish they had.
Disk, memory, and process monitoring. Observium-based monitoring catches disk fill, memory pressure, and process failures before they take the ERP down. An alert at 85% disk utilisation is a scheduled maintenance task. A full disk at 3am is a production crisis.
Emergency response — onsite within 2 hours. If the server goes down, Arun is on-site within 2 hours anywhere in Mumbai. Not a support ticket. Not a callback queue. A person, on-site, with the server.
Written monthly health report. Every month, a plain-language summary of what was done, what was found, and what needs attention. Readable by a plant head or MD, not just an engineer.
Pricing
Essential — Rs.15,000/month. 1 server. Monthly patching, backup verification, monitoring, monthly health report.
Professional — Rs.30,000/month. Up to 3 servers. Bi-weekly cycles, full security hardening, incident response included, 24/7 priority support.
Business Critical — Rs.50,000/month. Up to 6 servers. Weekly cycles, dedicated response SLA, CVE monitoring, emergency patching, 24/7 including public holidays.
Initial audit — Rs.10,000 to Rs.25,000 depending on environment size. Waived with a 3-month commitment. Month-to-month after that. 30 days notice to exit.
27 years. One focus.
AV Services has managed Linux servers since 1999. Geeta Engineering Works in Thane has been a client for 14 years. The Netherlands Consulate General ran on AV Services infrastructure management for over 2 decades. Field engineering work for US and European companies — Comtech Services, Source Support Services, Pyramid Computer GmbH — verified by signed documents on file.
No Windows. No app development. No audiovisual. Linux infrastructure. That’s the whole business.
When did someone last check if your backup actually worked?
Free 30-minute audit call. No access needed. No commitment.
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