This is AV Services’ standard retainer engagement agreement. It covers scope of services, exclusions, response time commitments, payment terms, termination notice, liability cap, and data handling obligations.

• Scope and exclusions
• Response times by tier (Essential / Professional / Business Critical)
• Payment and termination terms
• Liability cap (3 months fees)
• Data handling and confidentiality
• Governing law: Mumbai, India

↧ Download Retainer Agreement (PDF)

Questions? Email arun@avservices.in or call +91 92205 60056.